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Terms and Conditions

 

1.

Introduction

 

Welcome to nzsnus.com, owned and operated by SellXpress L.L.C-FZ, a licensed limited liability company incorporated under the laws of the United Arab Emirates (UAE), with its registered address at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E., and trade license number 2531027.01.

By using our website or placing an order, you agree to be legally bound by these Terms and Conditions. Please read them carefully.

 

2.

Products and Intended Use

 

nzsnus.com sells non-pharmaceutical nicotine pouches and related wellness or lifestyle items. These products are intended for adult consumers and for personal use only. Any resale, unauthorized distribution, or promotional use is strictly prohibited.

Nicotine is an addictive substance and may pose health risks. We do not market these products as treatments or smoking cessation aids.

 

3.

Legal Compliance and Restrictions

 

We do not guarantee the legality of our products in all countries. It is your responsibility as the buyer to ensure that your purchase and use of nicotine pouches comply with local, national, and import laws in your country or region.

We reserve the right to refuse or cancel any order that may violate UAE export laws or the import laws of the recipient country.

 

4.

Customs and Import Duties

 

All orders shipped outside the UAE may be subject to customs fees, duties, VAT, import restrictions, or inspection delays by your local authorities. You are solely responsible for any such costs and regulatory issues.

In the event your order is seized or returned by customs, no refund will be provided unless the product is returned to us in its original, unopened condition.

 

5.

Order Acceptance

 

All orders are subject to availability and confirmation. We reserve the right to reject or cancel any order at our discretion, including for pricing errors or suspicion of fraud.

You agree to provide accurate and current information for all purchases made via the website.

 

6.

Pricing and Payments

 

Prices listed on our website include applicable UAE VAT unless otherwise stated. Final charges may include shipping costs and any applicable taxes or currency conversion fees from your payment provider.

Payments are processed securely through trusted third-party gateways. We do not store your full card details.

 

7.

Shipping and Delivery

 

We ship internationally where permitted. Estimated delivery times are provided for guidance only. Delays may occur due to customs processing or courier service disruptions.

We are not liable for failed deliveries due to incorrect shipping information, unclaimed parcels, or customs-related holds.

 

8.

Returns and Refunds

 

We do not accept returns for any opened or used products due to hygiene and safety reasons.

You may request a return or replacement only if:

  • The product arrives damaged or defective

  • You received the wrong item

 

Requests must be made within 7 days of delivery and accompanied by photographic evidence. Approved refunds will be processed to the original payment method.

 

9.

Limitation of Liability

 

To the maximum extent permitted by law, SellXpress L.L.C-FZ and its affiliates shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Any health-related consequences of product use

  • Delays or non-delivery caused by third parties

 

All use of this website and its products is at your own risk.

 

10.

Intellectual Property

 

All website content including logos, graphics, product descriptions, and designs is the intellectual property of SellXpress L.L.C-FZ or its licensors. Unauthorized use or reproduction is strictly prohibited.

 

11.

Privacy and Data Usage

 

We collect and process limited personal data to fulfill your orders, improve our services, and comply with legal obligations.

Data may be shared with trusted third-party services (e.g., payment processors, logistics providers) but will never be sold or misused.

By using this site, you consent to our data processing practices. For further details, please contact us.

 

12.

Governing Law

 

These Terms and Conditions shall be governed by the laws of the United Arab Emirates. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

 

13.

Amendments

 

SellXpress L.L.C-FZ reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page and will take effect immediately.

 

14.

Contact Information

 

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Company Name: SellXpress L.L.C-FZ

Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

WhatsApp: +971 50 246 7527